privacy policy

Section 1: What do we do with your information?

When you purchase any product from our website, we ask you to provide us with personal information such as name, address, email, and mobile number

When you enter our website, we automatically obtain the IP information of the computer used, in order to obtain information that helps us understand the browser used and the operating system.

Email Marketing: With your consent, we may send you email about our site, new products or any updates.

We use your phone or mobile number in the verification process when registering your address or when making electronic payments from third parties, which are the parties concerned with payment operations. The process is completed by sending a verification code that is written in the verification box.

Clause No. 2: Consent

How do you get my approval?

When you provide us with personal information to complete a purchase, provide us with credit card information, place an order, or arrange for a delivery or return, we assume that you consent to our collecting and using the information for this purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your consent or provide you with an opportunity/area to refuse.

How can I withdraw my consent?

If, after using our site and providing us with your information, you change your mind, you may withdraw your consent for us to contact you, for its continued access, use or publication, at any time by contacting us at [email protected]

Clause No. 3: Disclosure

We may be forced to disclose your information if required by law or if you violate the terms and conditions.

paying off

If you choose a direct payment method to complete your purchase, your credit card information will be saved. Encrypted according to PCI-DSS standards. Information is stored only for as long as necessary to complete the purchase process. After completing the purchase process, the information provided is deleted.

All payment types are subject to PCI-DSS standards managed by joint efforts of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help maintain the confidentiality of credit card data on our website and service provider.

Clause No. 4: Third party services

In general, third party service providers collect, use and disseminate information only to the extent that it enables them to fully perform the services they provide to us.

However, some third parties, such as service providers, payment points, and other means of financial transfer, have their own privacy policies regarding the information that we must provide to them regarding purchases.

Regarding service providers, we advise you to read their privacy policies so that you can understand the way your personal data will be dealt with.

We note that some service providers may be located in other countries and under different laws and rules, and therefore your personal information may be subject to the laws and regulations in which the service providers or their facilities are located.

Once you leave our site or go to another third party site, you are not subject to our privacy policy or our terms and conditions.

Links may take you outside the site, and we are not responsible for the privacy policies of other sites. We advise you to read the privacy policies on other sites

Clause No. 5 - Confidentiality

To maintain the confidentiality of your personal information, we take precautions and follow best practices to ensure that it is not misused, lost, hacked, disseminated, modified or destroyed.

If you provide us with your credit card information, the information is SSL encrypted and stored with an AES-256 encryption. Knowing that there is no 100% secure method when transmitting information over the Internet, we follow PCI DSS requirements and set more acceptable standards in this field.

Clause 6- Cookies

Here is a list of the cookies we use. We've listed them here so you can choose whether you want to opt out of cookies.

_sats_id, unique token, session, allows us to store information about your session (referrals, landing page, etc.).

_shopify_visit, no data retained, persistent for 30 minutes from last visit, used by our website provider's internal statistics tracker to record number of visits

_shopify_uniq, no data held, expires midnight (attributable to the visitor) of the next day, counting the number of visits to a store by a single customer.

Cart, a unique token, persistent for 2 weeks, stores information about the contents of your shopping cart.

_stcre_sys_id, unique token, session

storefront_digest, unique token, indefinite If the store has a password, this is used to determine if the current visitor has access.

Clause 7- User age

By accepting the terms and conditions, you either reach the legal age in your country or you are an adult and allow everyone under your guardianship to use the site.

Section 8 - Changes to the Privacy Policy

We reserve the right to modify any provision of the Privacy Policy at any time. We ask you to review the terms periodically. Any updates and clarifications will be implemented as soon as they are published on the website. If any of the Terms are modified, we will notify you here so that you are aware of what information we obtain, how we use it, and under what circumstances we use or disclose it.

If our store is sold or shared with another store, your information will be transferred so that we can continue to serve you

Questions and personal information

If you would like to obtain: permission, correct, amend, or delete any of the information and data we hold about you, you can submit a complaint, or obtain more information, you can contact the Privacy Complaints Officer at [email protected]

For your convenience, we have provided you with two payment methods, via credit card or cash upon receipt. Payment methods with Calla Gold are safe and ready for a wonderful and comfortable shopping experience.